The People Have Spoken: Acumatica Keeps Leading on G2
G2's awards are the People's Choice Awards of software — based on real user reviews, not expert panels. Acumatica keeps leading, and there's a reason why.
When someone receives an award, it recognizes meaningful achievement. Well-known honors like the Nobel Prize and Academy Awards set high standards, but G2’s quarterly software awards carry special significance in the business technology world.
Unlike traditional award panels, G2 operates differently. The platform bases its rankings on actual user reviews rather than expert judges, making these accolades the People’s Choice Awards of software. Acumatica has consistently earned recognition as a Leader through this user-driven methodology.
Acumatica’s G2 momentum
The company’s success stems from prioritizing customer satisfaction and innovation. CEO Jon Roskill emphasizes this commitment:
Over the 10+ years we’ve been in the cloud ERP space, we’ve upheld our core beliefs of putting customer satisfaction and innovation first.
This philosophy materialized through a Customer Bill of Rights addressing industry concerns — including straightforward licensing agreements, transparent implementation costs, and consumption-based pricing that supports growth. The company releases updates twice yearly based on customer feedback.
One reviewer noted that Acumatica listens to the needs of their customers and makes an effort to address those concerns in upcoming releases.
Historical G2 performance demonstrates consistent leadership. In 2018, Acumatica topped user satisfaction rankings across 16 accounting categories. By 2019, the platform outperformed Microsoft Dynamics, Sage Intacct, and NetSuite in seven critical categories including ease of use and support quality.
Acumatica’s G2 Summer 2020 badges
The 2020 awards reflect sustained momentum:
- Leader · Grid Report for ERP Systems — ranked among top performers with high customer satisfaction
- Momentum Leader — momentum score of 68, satisfaction of 94, ranking first among 43 competitors
- Best Usability · Distribution ERP — top spot with usability score of 8.5
- Best Relationship · Distribution ERP — number one across satisfaction and support categories with score of 92
- Leader · Mid-Market Grid Report — 86% of users likely to recommend the platform
- Leader · Enterprise Grid Report — highest ease-of-use rating at 92%
- Users Love Us — over 92% of 291 reviews awarded four or five stars
What Acumatica Cloud ERP represents
The company views these recognitions as validation of its commitment to innovation and customer satisfaction, positioning itself as a reliable choice for organizations seeking modern ERP solutions.